We have excellent opening for the position of Server Engineer L1 (Pune - Pimpri)

Qualification: Any graduate

Experience: 1 to 4 Yrs

CTC - 25000

Job Location: Mumbai (Thane)

JD as follows

- Monitor Windows and Linux servers using monitoring tools and dashboards.
- Perform L1 troubleshooting for server, OS, hardware, and connectivity-related issues.
- Monitor CPU, memory, disk utilization, services, processes, and server availability.
- Handle server alerts and incidents as per defined SOPs and escalation matrix.
- Perform basic troubleshooting of:

1. Windows Server

2. Linux/Unix servers

3. Disk space and filesystem issues

4. Server services/processes

5. Network connectivity

6. Hardware alerts

7. Application/service availability

- •Check and restart failed services/processes as per approved procedures.
- Perform basic user/access-related troubleshooting and coordinate with relevant teams.
- Monitor backup jobs and report failed or missed backups.
- Monitor server performance and identify abnormal utilization.
- Maintain incident/request tickets with proper troubleshooting details and resolution updates.
- Escalate unresolved or critical issues to L2/L3 teams within defined SLA.
- Follow change, incident,



and problem management processes.
- Maintain daily shift handover and operational reports.
- Coordinate with Data Center, Network, Application, Backup, and Security teams when required.
- Follow ITIL processes and organizational security policies.

About Company

Team Computers is a bridge between business needs and the world of IT solutions. We see ourselves as trusted solutions partner.We understand your needs, Identify-Integrate-Support High quality, affordable IT Solutions in Hardware, Software, Services, Mobility, Analytics and Cloud with Speed, Flexibility and an attitude of Sewa.

Founded in 1987 by Ranjan Chopra, an alumnus of IIT-Kanpur, it has emerged as a leading IT Infrastructure and Information Solution Provider in the last three decades.

With a turnover of 3000+ Cr, having 25+ offices across India and 4,000+ members, we have served 2500+ customers over a span of 36+ years.

If you are interested in this opening please send your updated resume with following details on [email protected]

Experience

Current CTC

Expected CTC

Notice Period

Thanks & Regard,

Rahul Bhole

📌 Server Engineer(Pune)
🏢 Team Computers
📍 Pune