- Make outbound calls to prospective customers and promote Internet, Broadband, Leased Line, and Telecom/ISP services.
- Generate qualified leads through tele calling and follow-up activities.
- Understand customer requirements and recommend suitable internet/networking solutions.
- Explain service plans, features, pricing, and advantages clearly to customers.
- Follow up with leads and potential customers to convert inquiries into sales opportunities.
- Maintain regular follow-ups with existing and prospective customers.
- Coordinate with the Sales and Technical teams for customer requirements and service-related queries.
- Maintain accurate records of calls, leads, follow-ups, and customer interactions.
- Achieve daily, weekly, and monthly calling and lead-generation targets.
- Handle customer queries professionally and ensure a positive customer experience.
- Update customer information and lead status in CRM/Excel or other report.
📌 Telecalling Executive (Pune)
🏢 Limerick Technologies
📍 Pune
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