** HIRING INSURANCE PROCESS**

**Process:** Insurance

**Process Type:** International Voice Process

### Eligibility

- Graduate / Undergraduate
- Minimum **1 year of BPO experience**
- Excellent English communication skills
- **Versent Score: B2 10** required
- Candidates comfortable with rotational shifts

### Salary & Advantages

**Package: 6.75 LPA**

**Up to 51,000/month**

**Both-Way Cab Facility**

Rotational Shifts

Rotational Week Offs

**Location:** Magarpatta, Pune

### Roles & Responsibilities

- Handle inbound customer calls related to **home insurance policies**
- Understand customer requirements and provide accurate information
- Assist customers with policy, coverage, billing and claim-related queries
- Resolve customer concerns professionally while maintaining service quality




- Verify customer details and update information in the system
- Follow insurance process guidelines, compliance and quality standards
- Maintain proper call documentation and case notes
- Deliver excellent customer service and achieve defined performance targets
- Escalate complex issues to the appropriate team when required

### Selection Process

1 **Written Assessment**

2 ** Assessment – B2 10**

3 **HR Round**

4 **Operations Round**

**Interested candidates can contact:**

**HR Sakshi Pande**

**(phone hidden)**

**URGENT HIRING – APPLY NOW!**

Referrals are highly appreciated.

📌 Hiring For Insurance Voice Process Immediate Joinning @Pune.
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📍 Pune