An entry point into healthcare operations at AMI. You will manage member and provider conversations on health plan benefits and claims, eligibility, medical procedures and billing, and see each case through to resolution. No prior experience is required - excellent communication skills and a good command of the English language are.
JOB DESCRIPTION
- To manage via telephone and other communication channels regarding health plan benefits and claims, eligibility, medical and other healthcare procedures, billing and payments, and other related topics: conduct outbound or return calls to customers as necessary.
- Analyze and own problems through resolution on behalf of the customer in real-time or through comprehensive and timely follow-up with the customer, providing accurate and complete information and solutions.
- Read, comprehend and verbalize processes and procedures of the organization and of health insurance coverage.
REQUIRED SKILLS
- Excellent Communication Skills
- Good command over English language
QUALIFICATION
- Graduation
What you get at AMI
CAREER PROGRESSION
We recognize the potential in our employees and assist them reach the position that they deserve.
IN-HOUSE TRAINING
We conduct in-house training that can help our employees improve their skills while they work.
JOB SATISFACTION
The well-being of our employees is our priority and we do our best to make sure that they are satisfied with their work.
Incentives
We recognize the work of our employees and have great incentives for those employees who top every month.
JOB SATISFACTION
PERSONAL GROWTH
LEARNING AND UP-SKILLING
WORKFORCE WELLNESS
LONG TERM ASSOCIATION
At a glance
Location Pune, India
Employment type Full-Time
Location type In office
Department Operations
Openings 250 positions
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 CASE PROCESSING EXECUTIVE (Pune)
🏢 AM Infoweb
📍 Pune
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