Maintain the premium presentation of the showroom floor, ensuring that both Vespa (lifestyle/classic) and Aprilia (performance/sporty) display zones adhere to international brand identity standards.
1. Customer Engagement & Lead Coordination
Act as the primary point of contact for walk-ins, greeting guests warmly and guiding them through an immersive brand storytelling experience.
Qualify and manage incoming customer leads collected from digital campaigns, walk-ins, and local events; send them to our nearest dealership LaMoto
Coordinate and schedule test rides, ensuring all compliance checklists (licencing, safety gear, route briefing) are strictly followed for a premium, safe customer trial.
Seamlessly hand over warmed leads to the specialized sales consultants at LaMoto, tracking progress to minimize lead leakage and maximize conversion metrics.
Serve as the bridge between the front-of-house showroom floor and Recent Dealership LaMoto
Preferred candidate profile :
Education:
BBA/ MBA, Retail Management, Hospitality, or a related discipline is preferred.
Experience: 0-2 years of experience in premium automotive retail, luxury consumer goods, or high-end hospitality. Experience handling premium two-wheeler brands is a major advantage.
CRM & Tech Savvy: Strong familiarity with Dealer Management Systems (DMS), Customer Relationship Management (CRM) tools, and standard Microsoft Office apps.
Industry Knowledge: Deep passion for motorcycles/scooters. The ability to articulate the mechanical and lifestyle nuances between a premium lifestyle scooter (Vespa) and a high-performance machine (Aprilia).
📌 Management Trainee (Pune)
🏢 Piaggio
📍 Pune
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