Role & responsibilities

- Welcome and assist patients, attendants, and visitors professionally.
- Handle patient registration and maintain accurate records in the hospital management system.
- Schedule, reschedule, and confirm patient appointments.
- Manage incoming calls, emails, and patient inquiries.
- Guide patients regarding hospital services, departments, and procedures.
- Coordinate with doctors, nursing staff, and other departments for patient requirements.
- Generate registration forms, patient files, and necessary documentation.
- Support billing and payment collection processes as required.
- Maintain daily patient visit records and reports.
- Ensure the reception and waiting area remains organized and presentable.
- Handle patient complaints or concerns and escalate issues when necessary.
- Maintain confidentiality of patient information as per hospital policies.

Preferred candidate profile

Perks and perks

📌 Front Office Executive (Pune)
🏢 Indira IVF Hospital
📍 Pune