Team Lead – Digital, Kolkata | 3–8 yrs international Web Chat/Email, including 3+ yrs Team Lead experience. Drive SLA, CSAT, FCR, quality & productivity; coach teams and manage escalations. Rotational/night shifts. Up to 12 LPA. Ex-TCS not eligible.
📌 Team Lead - Digital (Kolkata)
🏢 Gratitude India
📍 Kolkata
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