• Manage task intake, understand business needs, scope briefs, and deliver actionable insights
• Lead end-to-end consumer insights delivery: scope briefs, coordinate with data team, ensure data accuracy, and provide decision-ready outputs
• Translate data into transparent reports, dashboards, and presentations tailored to stakeholders
• Act as SPOC for Insights requests, prioritizing and managing timely delivery with high quality
• Maintain data hygiene, documentation standards, and track service KPIs
• Support insights strategy and identify opportunities for process improvement
• Build strong cross-functional relationships to align priorities and share knowledge
• Present insights to management, linking findings to strategic and actionable recommendations
• Mentor and develop analysts, supporting career growth and capability building
• Drive continuous improvement in insights processes and delivery standards
• Support strategic planning by identifying consumer trends and foresight areas