Were Hiring – Team Leader (International Travel Voice Process)
Location: Gurgaon Sector 30
Education: HSC / Graduate
Experience: Minimum 1 Year as a Team Leader (Voice Chat or Blended process only no back office experience) Prior experience from International Travel Process
Process: International (Only international Travel Process applicants should apply)
Shift Window: US Shift
Week Offs: 2 Rotational week off
5 Days Working
Both the side cab facility if falls under hiring zone.
What We’re Looking For:
Experience in team handling
Prior client management exposure
Robust in Excel & reporting
Excellent communication skills
Proven people management & leadership skills
Quick learner with strong adaptability
Experience handling attrition & shrinkage
Key Skills:
Team Management
Client Handling
MS Excel Proficiency
Communication & Leadership
Problem Solving & Adaptability
Skills
- Shrinkage
- Attrition
- Team Leadership
- Customer Retention
- Customer Satisfaction (CSAT)
- Voice /Chat
- Team Management
- Leadership
- Schedule Adherence.
- Coaching & Feedback
- People metrics
Interested?
Send your updated CV
[email protected] & responsibilities
Preferred candidate profile
📌 Team Leader (New Delhi)
🏢 Foundever
📍 New Delhi