Role & responsibilities

- Ensures end to end smooth running of logistics operations for the zone/area
- Adhere and enforce all operational procedures and policies, also ensures timely audit is

conducted.

- Responsible for all the SLA's & TAT are maintained.
- Responsible for reduction in cost and increase in productivity for the region.
- Finalization of LTL sites, manpower, fleet, training, resource planning specifically for big sale

events l.

- Handles the continuous improvement projects w.r.t., cost service and employee productivity
- Maintenance of all the operational budgets
- Supervises activities pertaining to vendor for the upcoming current client
- Ensures customer satisfaction and reduces client escalation by monitoring that the queries,

issues & grievances are taken care of within time.





- Heading the new initiatives like involving 3rd party for the distribution of shipments wherever

there are less number of packages

- Impart behavioural & soft skills training to the team as and when required.
- Monitoring security parameters across region and ensures no unlawful activity occurs

Preferred candidate profile

Forward and reverse flow transactions

Managing inventory, including auditing, forecasting and planning

Experience in managing warehouse design and facilities

Proficient in usage of Microsoft Office packages preferably MS Excel

Knowledge of logistics, including carriers, shipping policies and

procedures

📌 Center Incharge (Ghaziabad)
🏢 Delhivery
📍 Ghaziabad