30 Oct
|
Mark Makers Consultancy Services
|
Noida
30 Oct
Mark Makers Consultancy Services
Noida
Hiring for Customer Service Executive, Team Leader and Quality Analyst
Location: Gurgaon / Noida
Graduates/ Undergrads/ Drop-outs all can apply
Freshers can also apply
Mininum 6 months of International experience in voice
Salary 3 LPA- upto 11 LPA
Candidates should have Excellent communication skills
Benefits provided
- Performance based incentives
- Both Cabs provided
- Career growth
- Rotational shifts, offs
- International exposure
- Training
- Other statutory benefits
Call or whatsapp your resume on the same.
HR Aakash - (phone hidden)
HR Manjeet - (phone hidden).
Key Responsibilities:
- Handle customer queries through voice.
- Provide accurate information and resolve customer concerns within defined timelines.
- Maintain high standards of customer satisfaction and service quality.
- The prospect is for the role of Executive, Quality Analyst, Team Leader and Assistant Manager.
Eligible Domains:
- Customer Support (voice and blended)
- Travel and Tourism
- Banking and Financial Services
- Finance, Insurance and Collections
- E-commerce and Retail
- Telecom
- Technical Support
Candidate Profile:
- Strong verbal and written communication skills.
- Customer-focused approach and problem-solving ability.
- Basic computer knowledge and familiarity with MS Office.
- Ability to work in a target-oriented environment.
- Willingness to work in rotational shifts, including night shifts, where required.
- Relevant BPO experience preferred; freshers may apply for eligible entry-level roles.
- Leadership and team management experience required for TL and AM positions.
Contact Details:
HR Aakash-(phone hidden)
HR Manjeet- (phone hidden)
📌 Customer Service Executive (Noida)
🏢 Mark Makers Consultancy Services
📍 Noida