Core Voice/Video Specialist_ Gurgaon & Hyderabad

Core Voice/Video Specialist_ Gurgaon & Hyderabad

30 Oct
|
Capgemini
|
Hyderabad

30 Oct

Capgemini

Hyderabad

Core Voice/Video Specialist

Purpose

Support Voice and Video platforms to ensure uninterrupted service delivery and operational stability.

Key Responsibilities

- Monitor Voice and Video service platforms.
- Handle incidents affecting voice, SIP, video, and collaboration services.
- Participate in troubleshooting and service restoration activities.
- Analyze service-impacting events and escalations.
- Support maintenance and implementation activities.
- Maintain operational reports and documentation.
- Support 24x7 NOC operations.

Skills:

- SIP, VoIP, Unified Communication concepts.
- Voice/Video troubleshooting.
- NOC monitoring tools.

Incident management process knowledge.

We have inerview's n Saturday for F2F_Gurgaon

, please share your updated resume to komal.a.karajagecapgemini.com

📌 Core Voice/Video Specialist_ Gurgaon & Hyderabad
🏢 Capgemini
📍 Hyderabad

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