- Analyzing Salesforce Revenue Cloud business requirements and translating them into scalable solution designs
- Supporting client engagements by configuring Salesforce applications, workflows, and related platform features
- Gathering and documenting functional requirements, process flows, and user stories for implementation efforts
- Assisting with system integrations, data mapping, and release activities across Salesforce environments
- Troubleshooting application issues and evaluating root causes to support timely resolution
- Developing testing scenarios, validating system functionality, and tracking defects through completion
- Preparing training materials and delivering user support during deployment and adoption activities
- Monitoring workstream progress, communicating status updates, and escalating risks and dependencies as needed
- Guiding junior team members through task execution, review feedback, and technical problem solving
- Applying Salesforce administration knowledge and emerging technologies to improve process efficiency
What You Must Have
- At least a Bachelor's degree
- At least 4 years of experience
- Oral and written proficiency in English required
What Sets You Apart
- Preference for Computer and Information Science or Management Information Systems
- Salesforce Certified Administrator or additional Salesforce cloud certifications
- Experience supporting Salesforce Revenue Cloud implementations
- Applying Salesforce Administration across sales technology solutions
- Eliciting requirements and translating them into configuration needs
- Collaborating across client teams on process standardization
- Learning agility in ambiguous, quick-changing client settings