Technical Support Engineer (Hyderabad)

Technical Support Engineer (Hyderabad)

30 Oct
|
Aveva
|
Hyderabad

30 Oct

Aveva

Hyderabad

Roles and Responsibilities :

- Provide application support to customers through phone, email, or chat channels.
- Troubleshoot and resolve technical issues related to software applications using SQL queries and REST APIs.
- Collaborate with cross-functional teams to identify root causes of problems and implement solutions.
- Document customer interactions and resolutions in a timely manner.

Job Requirements :

- 3-4 years of experience in application support or production support role.
- Solid understanding of cloud-based technologies and their integration with on-premise systems.
- Proficiency in troubleshooting complex technical issues using SQL queries and REST APIs.

📌 Technical Support Engineer (Hyderabad)
🏢 Aveva
📍 Hyderabad

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