- Make a minimum of 45 outbound calls per day to customers.
- Handle customer queries professionally and provide accurate information.
- Maintain proper call records and update customer details in the system.
- Follow process guidelines, calling scripts, and quality standards.
- Ensure effective communication and a positive customer experience.
- Meet daily calling targets and performance expectations.
Preferred Candidate Profile
- Qualification: 12th Pass / Undergraduate.
- Experience: Freshers and candidates with 6+ months of BPO experience.
- Good English communication skills (Skill Level 4 or above).
- Minimum typing speed of 25 WPM.
- Must be comfortable with outbound calling and customer interaction.
- Candidates must be based in Indore, Madhya Pradesh.
- Work From Office opportunity.
- Male candidates: Rotational shifts.
- Female candidates: Day shift.
- Experienced candidates must have supporting documents for their BPO experience.
- Freshers must have an Aadhaar-linked bank account with a nationalized bank and must not have previously worked under NAPS.
Perks and Perks
- Experienced Candidates: Rs. 20,500 CTC per month.
- Approx. Rs. 15,691 in-hand per month for experienced candidates.
- Freshers: Rs. 14,925 monthly stipend (in-hand).
- PF, ESIC, Gratuity, and Medical Insurance for eligible experienced candidates.
- Medical Insurance for freshers.
- 9-hour shift within the 7:00 AM9:00 PM working window.
- Original 12th marksheet required at the time of joining.
For Application and Interview Coordination, Contact: