- Handle warranty upsell cases and coordinate with customers.
- Follow up with out-of-warranty (OOW) customers for payments and close pending cases on time.
- Complete daily audits and validations within deadlines.
- Follow Lenovo processes and maintain compliance.
- Identify and resolve issues before they escalate to Lenovo.
- Provide timely support to the operations team.
- Meet KPI and SLA targets and avoid compliance issues.
📌 Service Coordinator (Bengaluru)
🏢 Communications Test Design
📍 Bengaluru
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