We are looking for a Process Coordinator who will be responsible for calling customers, collecting required information, maintaining records, and coordinating with internal teams. The ideal candidate should have positive communication skills, basic Excel knowledge, and the ability to maintain accurate data.
Key Responsibilities
- Make outbound calls to customers to collect required details and information.
- Follow up with customers for pending documents or information.
- Maintain accurate customer records in Excel.
- Update daily call reports and status.
- Ensure all customer information is updated correctly.
- Meet daily calling and follow-up targets.
Required Skills
- Good verbal communication skills in Hindi and basic English.
- Basic knowledge of MS Excel (Data Entry, Filters, Sorting).
- Basic knowledge of MS Word and Email.
- Ability to maintain accurate records.
- Positive attitude and customer-focused approach.
Qualification
- Graduate in any discipline.
- Freshers and candidates with 0–2 years of experience can apply.
Preferred Experience
- Telecalling
- Customer Support
- Data Entry
- Process Coordination
Pay: ₹8,000.00 - ₹18,000.00 per month
Benefits:
- Paid sick time
Work Location: In person
📌 Process Coordinator (Shakurpur)
🏢 AJANTA SOYA
📍 Shakurpur
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