Role: Trainee Support Executive

Experience: 0 to 2 Years (Fresher can Apply)

Education: BCA / MCA / BE / B.Tech / ME / M.Tech / BSc Computer / BSc IT / MSc IT

Location: Vapi (On-site)

Roles and Responsibilities

- Handle technical queries through calls, emails, and support portals.
- Compose clear, professional, and easy-to-understand emails to clients.
- Collaborate effectively with cross-functional teams to resolve issues.
- Apply basic .NET, Angular, and SQL knowledge for debugging and minor code changes.
- Strong problem-solving and analytical skills for identifying root causes of system issues
- Track all client interactions in the support portal.
- Prioritize tasks and manage time effectively to meet SLA timelines. • Maintain accurate documentation and reporting of issues and resolutions.

Required Skills

- Basic SQL and programming knowledge (.NET, Angular)



for debugging and minor code fixes.
- Strong problem-solving and analytical skills for identifying and resolving system issues efficiently.
- Excellent verbal and written communication for explaining technical concepts clearly to clients and team members.
- Collaborative mindset for working across development and support teams.
- Time management and prioritization.
- Attention to detail and documentation skills.

Interested candidate can share their resume [email protected]

Pay: ₹15,000.00 - ₹20,000.00 per month

Advantages:

- Provident Fund

Education:

- Bachelor's (Required)

Location:

- Vapi, Gujarat (Required)

Work Location: In person

📌 Trainee Support Executive (Vapi)
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📍 Vapi