Operations Manager – FoodWhisperer

Location:
Hoodi, Bengaluru Company: Gokhana Business Unit: FoodWhisperer – A Subsidiary of Gokhana

Experience:
5–8 Years Employment Type: Full time About Gokhana Gokhana is a growing food-tech and workplace food solutions company focused on delivering quality food and hospitality experiences across corporate and institutional environments. About FoodWhisperer FoodWhisperer is a subsidiary of Gokhana, providing professional food and hospitality solutions to corporate clients and large-scale workplaces. We are looking for an experienced Operations Manager to oversee the overall operations of the FoodWhisperer kitchen in Hoodi, Bengaluru.

Key Responsibilities
• Manage end-to-end daily operations of the FoodWhisperer kitchen.
• Ensure smooth coordination between kitchen, stores, procurement, service and support teams.
• Monitor food production, quality, hygiene and timely service delivery.
• Plan and manage manpower deployment, shifts and daily operational requirements.
• Monitor food cost, wastage, consumption and operational expenses.
• Ensure adequate availability of raw materials in coordination with the Stores and Procurement teams.
• Ensure compliance with FSSAI, food safety, hygiene and safety standards.
• Develop and implement SOPs and ensure adherence to operational processes.
• Monitor kitchen productivity and identify opportunities for operational improvement.
• Handle client coordination and resolve operational/service-related concerns.
• Track customer feedback and implement corrective actions.




• Conduct regular operational checks and ensure timely closure of observations.
• Coordinate with HR for manpower, attendance, employee issues and workforce requirements.
• Coordinate with Finance, Procurement, Stores and Quality teams for smooth operations.
• Prepare operational MIS, manpower reports, consumption reports and other reports as required.
• Manage escalations and ensure timely resolution of operational challenges. Requirements
• Bachelor's degree in Hotel Management, Hospitality, Operations, Business Administration or a related field.
• 5–8 years of relevant experience in food service, institutional catering, corporate cafeteria, central kitchen, QSR or hospitality operations.
• Strong experience in team and manpower management.
• Good knowledge of food safety, hygiene and FSSAI requirements.
• Understanding of food cost, inventory, wastage and operational cost control.
• Strong leadership, communication and problem-solving skills.
• Ability to manage high-volume food operations in a fast-paced environment.
• Candidates with corporate catering / institutional food service experience will be preferred.
• Candidate should be comfortable working from Hoodi, Bengaluru. Key Skills Operations Management | Food Service Operations | Kitchen Operations | Team Management | Manpower Planning | FSSAI | Food Safety | Cost Control | Inventory Management | Client Management | SOP Compliance | MIS Why Join Us? Be part of FoodWhisperer, a subsidiary of Gokhana, and contribute to building efficient and customer-focused workplace food and hospitality operations.

Location:
Hoodi, Bengaluru

📌 Operations Manager (Bengaluru)
🏢 GoKhana
📍 Bengaluru