Job

Requirements:
• College/University Degree
• Ideal Candidate should have between 2-4 years of related experience
• Knowledge of technical communication techniques and standards.
• Excellent English-language, proofreading, editing, writing, and verbal communication skills, with strong attention to detail.
• Strong time-management and prioritization skills, including experience meeting tight deadlines and adapting to changing priorities.
• Experience working with report authoring tools.
• Experience with industry-standard financial and operational reports.
• Robust critical-thinking and editorial-review skills, including the ability to evaluate AI-assisted output for accuracy, completeness, bias, unsupported claims, and consistency with product information and documentation standards.
• Ability to validate information using authoritative sources and exercise sound judgment about when AI-assisted content requires additional research or subject-matter-expert review.
• Familiarity with prompt design, content-review workflows, and repeatable quality-assurance practices for AI-assisted documentation.
• Ability to learn and adapt to evolving authoring tools, content platforms, and documentation processes.
• Experience with, or strong interest in, writing developer documentation, including API documentation.
• Knowledge of XML authoring tools.
• This will require candidates to report at our Hyderabad office 3x a week Job Overview:
• Work closely with Product Management, Development, QA,



and Technical Writing to successfully deliver assigned documentation projects.
• Proactively research product changes to determine the scope of edits for assigned documentation areas.
• Write new documentation based on use cases, user stories, feature requirements, specifications, information from developers and product managers, and hands-on use of the product.
• Use AI-assisted writing and development tools, such as ChatGPT, Codex, and Visual Studio Code, to support research, drafting, editing, analysis, and content maintenance.
• Validate AI-assisted output against authoritative product sources, including product behavior, requirements, specifications, and subject-matter-expert input.
• Apply strong editorial judgment to identify and correct hallucinations, unsupported claims, inconsistencies, ambiguity, outdated information, and deviations from documentation standards.
• Develop and refine effective prompts, reusable workflows, and quality checks that improve documentation quality and team efficiency.
• Maintain ownership of final content quality; AI-generated output is a starting point and does not replace writer review, product verification, or subject-matter-expert collaboration.
• Attend and actively contribute to writing and scrum team meetings.
• Partner with teams such as Support, Training, and Professional Services to understand and respond to customer documentation needs.
• Collaborate with other writers and cross-functional partners to establish responsible, scalable AI-assisted authoring practices.

📌 User Assistance Developer (Hyderabad)
🏢 Oracle
📍 Hyderabad