Job Profile: Product & Process Trainer/Work from Office
Location:
Indore, MP. Package: 3.00 Lacs to 4.80 Lacs per annum (In Hand)
Experience:
Minimum 1 year Roles &
Responsibilities:
• Prepare Training Modules to conduct the training, such as Product and Process Training, Soft Skills Training, Communication Skills Training, Sales Training, SOP Training, and Induction & Etc.
• Monitor and coach agents on grammar, pronunciation, syllable stress, and other aspects of the English language, culture, etc.
• Provide consistent coaching and feedback to enhance employee performance.
• Support floor training initiatives, intermittently assist in design and development of training material.
• Provide feedback and input for training content enhancement and development.
• Develop action plans for the bottom quartile and ensure they move up the learning curve. Ensure advisors are skilled and knowledgeable in handling customer interactions.
• Coach advisors on improvement in products & processes, create learning solutions and customize training delivery.
• Provide Financial Market Training
- Forex & Comex. Conduct OJT & Refresher Training. Organize JKQ & Complete Certification Process.
• Conduct Session on Compliance & Customer Satisfaction.
• You shall execute & perform all such duties that may be assigned to you from time to time and we reserve its rights to change these at its discretion. Desired Candidates:
• Minimum Graduate or Post Graduate.
• Talkative, enthusiastic, and creative.
• Knowledge of Global Market. (Forex & Comex)
• Fluent English Communication, Sales & Marketing Skills require. Reach us for an Interview Email:
[email protected] Call: +91 (phone hidden)
📌 Corporate Trainer (Indore)
🏢 Signal Expert Global
📍 Indore