Company: Credence Strategies

Location:
Porur, Chennai, Tamil Nadu Employment Type: Full-Time | On-site

Salary:
₹15,000 – ₹18,000 per month + Performance-Based Incentives

About the Role
Credence Strategies is looking for a confident, customer-focused, and proactive Customer Service Representative to join our team. This role combines customer service, outbound cold calling, lead generation, and business development within the real estate and property management sector. The ideal candidate should be comfortable speaking with potential customers, understanding their requirements, explaining our services, and identifying new business opportunities. The role involves building customer relationships, following up with prospects, and supporting the company's business growth through effective communication and consistent outreach. Key Roles & Responsibilities
• Customer Service & Query Handling: Handle customer enquiries professionally, understand client requirements, provide relevant information, and ensure a positive customer experience.
• Cold Calling & Lead Generation: Make outbound cold calls to prospective customers, property owners, tenants, and potential business clients to generate leads and explore new opportunities.
• Business Development: Identify potential clients, introduce Credence Strategies' real estate and property management services, and help acquire recent customers and business partnerships.
• Service Pitching: Explain the company's offerings, understand customer needs, and recommend suitable property management, rental, and real estate solutions.
• Follow-ups & Relationship Management: Maintain regular communication with prospective and existing customers, follow up on enquiries, and nurture leads towards conversion.
• Appointment Coordination: Schedule client meetings, property visits, and discussions with the relevant team members.




• Database & Record Management: Maintain accurate records of calls, customer enquiries, lead status, follow-ups, and client interactions using spreadsheets or CRM tools.
• Target Achievement: Work towards assigned calling, lead generation, customer engagement, and business development targets. Qualifications & Requirements
•

Experience:
Freshers and candidates with 0–2 years of experience in customer service, telecalling, tele-sales, inside sales, or business development are welcome to apply.
• Language

Skills:
Fluency in spoken Tamil is mandatory. Basic English communication skills are preferred.
• Communication: Good verbal communication, active listening, and customer-handling skills.
• Calling Confidence: Comfortable making cold calls, initiating conversations with new prospects, and handling customer objections professionally.
• Business Mindset: Willingness to learn sales techniques, identify business opportunities, and contribute to lead conversion and company growth.
• Technical

Skills:
Basic computer knowledge and familiarity with spreadsheets, calling tools, or CRM software.
• Work Ethic: Positive attitude, consistency, willingness to learn, and the ability to work towards targets. Salary & Benefits
• Monthly salary of ₹15,000 – ₹18,000, based on skills and experience.
• Additional performance-based incentives linked to eligible targets and business results.
• Opportunity to develop skills in customer service, sales, client relationship management, and business development.
• Professional growth opportunities within the real estate and property management industry.

How to Apply
Interested candidates can share their updated CV through the following channels: Email: [email protected] Call/WhatsApp: +91 95006 17506 Work

Location:
Porur, Chennai
- candidates should be comfortable working from the office.

📌 Customer Service Representative (Chennai)
🏢 Credence Strategies
📍 Chennai