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About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and adaptable benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes explicit in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation.





In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview*

Document, Content and Records services provide technology platform for managing the digital document lifecycle for bank documents. This includes composing a document, capturing document, providing a storage repository and ability to search, retrieve and view the document. DCRS also provides Gen AI based capabilities on documents like, data extraction, document summarization, semantic search, document translation etc.

*.

Will be involved in designing / developing / maintaining/ imaging applications for Document, Content and Record Services group. The person should be able to independently analyze and gather requirement, estimate work, plan schedule, document system design specs coordinate with multiple teams, attend technical meetings to satisfy both functional and performance requirements, provide deployment build and release documentation. Should be able to multitask with more than one project at a time.

Should be familiar with the entire SDLC of a project. The role would also involve troubleshooting of urgent production issues during deployment, major system down time. The role involves working closely with the production support team to understand the issues coming in production and building automation to improve the stability,



availability and resiliency of the production platform.

The role involves analyzing Splunk and Dynatrace dashboard to identify problems and provide solutions.

Responsibilities*

Key responsibilities include

- Will be working on managing and maintaining the document repository components.
- Will be involved in Risk Issues and Vulnerability found in the platform
- Will be involved in migration of content from legacy systems
- Will be involved in performance tuning and improving the system stability
- Will be involved in planning and executing DR strategies
- Will be deploying changes using DevOps tools.
- Work with offshore and onshore team to develop code as per the project need and timelines
- Participate in Agile calls, review of user stories and raise queries to relevant stakeholder
- Work with other teams as required for integration of code and fix the integration defects
- Create technical specifications as needed and perform unit testing
- Working on analyzing Splunk and Dynatrace dashboard, logs.

Requirements

Education*

- Any Graduation / Post Graduation

Experience Range*

- 10 to 15 years

Foundational skills*

- Java , Spring boot , microservices , container
- Proficient in Spring Framework and Spring Batch
- Solid understanding of multithreading and concurrency in Java
- Knowledge of RESTful APIs and web services
- Oracle/ Mongo DB
- Linux/Unix scripting
- Splunk Dashboard/Dynatrace dashboard creation and analysis
- Familiarity with Agile methodologies

Desired skills*

- Familiarity with Hitachi Content Platform (HCP) integration
- Worked on Large Document Management Platforms
- Familiarity with Drools framework
- Working experience on large content management platform
- Working experience on large cloud based infrastructure

Work Timings*: 11 AM to 8 PM (IST)

Job Location*: Chennai

📌 Software Developer III - GBS IND (Chennai)
🏢 Bank Of America
📍 Chennai