Full-time

- Department: Validation
- Work Type: In-Office

Company Description : Sectigo is the most innovative provider of certificate lifecycle management (CLM), delivering solutions that help the world’s largest brands simplify how digital trust is managed and scaled. Sectigo’s automated, cloud-native CLM platform issues and manages digital certificates across enterprise environments, enabling organizations to reduce complexity, accelerate time to value, and strengthen security across environments. Sectigo is one of the largest, longest-standing, and most reputable CAs with more than 700,000 customers, including 65% of the Fortune 500. Sectigo holds six combined active leadership seats in the CA/Browser Forum and ETSI and brings two decades of delivering unparalleled digital trust. Simplicity at Scale.

- How we show up with each other and our customers every day is just as important, and we win as #OneSectigo by living out our core values - Support, Excellence, Communication, Teamwork, Integrity, Growth and Openness. We are committed to investing in our diverse teams where everyone understands their role and how they support our strategic goals, we drive operational excellence through scale and efficiency, and we strive to delight our customers and become the market leader in our industry. If you aspire to join a driven team that holds each other accountable to meeting our lofty goals and you’d like to be part of our growth story in delivering a market leading user experience, we’d like to talk to you.

We are looking for a talented Validation Specialist I to join our growing global team at Sectigo.- Here are the core functions, responsibilities, and expectations for this role:

- Process orders for TLS and other security products according to industry and company compliance requirements.




- Conduct research to verify customer organizations and authenticate contact details.
- Independently resolve customer support issues and escalate cases when appropriate.
- Handle day-to-day activities associated with maintaining Sectigo’s customer base.
- Specific language proficiencies and work schedule may be required based on business needs.
- Additional tasks associated with this position may be assigned in response to company initiatives and business needs.

More information about this role:

- This is a full-time and in-office position, working 5 days a week from our Chennai office at DLF IT Park, Manapakkam.
- The targeted compensation package for this role is between INR 4,20,000 and INR 4,70,000.

Qualifications : Education :

- Bachelor’s or college degree in business and/or technical related field or equivalent experience is strongly preferred.

Experience :

- Minimum of 2+ years of customer support and/or data entry experience is required.
- Ability to work with in-house validation and order management tools.
- Knowledge of Windows and Office products.
- Prior experience verifying and comparing data.
- Work in an environment adhering to compliance regulatory requirements helpful.
- Specific language proficiencies and work schedule may be required based on business needs.
- Solid communication and organization skills, with attention to detail and must be able to multi-task.




- Superior customer service and phone mannerism is required to handle the support of Sectigo’s customer base.
- Must be comfortable researching information online.
- Self-motivated with ability to problem solve, manage time well, and get things done.
- Ability to work independently and part of a team with limited supervision.
- Knowledge of SSL PKI products and services, including policies and procedures preferred.
- Possess qualities such as integrity, fair mindedness, and a persuasive, congenial personality.
- Excellent verbal and written communication skills.
- Quick learner, attention to details, and patience for user questions.
- Knowledge of corporate environment in a global setting.
- Must be able to work shift work including holidays or as assigned.

Additional Information : Sectigo is an Equal Opportunity Employer.

At Sectigo, we are committed to providing equal opportunities throughout your career. We hire and promote the most qualified individuals based on their skills, experience, job requirements, and business needs. We do not discriminate on the basis of race, color, religion, age, sex, national origin, disability, pregnancy, genetic information, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable laws in the countries where we operate.

Our “One Sectigo” culture fosters a strong sense of belonging and supports a respectful, inclusive workplace free from discrimination and harassment.

Use of Artificial Intelligence (AI) in Our Hiring Process at Sectigo : To enhance your experience, Sectigo may use Artificial Intelligence (AI) tools during the recruitment process. We are committed to using AI responsibly and transparently, ensuring fairness

📌 Validation Specialist I (Chennai)
🏢 Sectigo
📍 Chennai