We are seeking a dedicated and experienced Customer Support Executive to join our team. The ideal candidate will have a strong background in customer service, particularly within an international BPO or call center environment. This role is crucial in ensuring that our customers receive the highest level of service and support.

As a Customer Support Executive, you will be responsible for handling inbound and outbound calls, addressing customer inquiries, and providing solutions to their issues. You will also be involved in training new team members, sharing your expertise in international processes and voice communication. Your ability to communicate effectively and empathize with customers will be key to your success in this role.

Key Responsibilities:
- Manage inbound and outbound customer calls in a timely manner.
- Provide accurate information and solutions to customer inquiries.
- Maintain a high level of customer satisfaction through effective communication.




- Participate in training sessions for new hires, focusing on international processes and voice skills.
- Collaborate with team members to improve service delivery and customer experience.

Required Skills:
- Proven experience in customer support or customer service roles, particularly in an international BPO or call center.
- Robust verbal communication skills with a focus on voice interactions.
- Ability to train and mentor new team members.
- Familiarity with international processes and customer service best practices.
- Excellent problem-solving skills and a customer-centric approach.

If you are passionate about providing exceptional customer service and have the experience we are looking for, we encourage you to apply for this exciting opportunity.

📌 Customer Support Executive (India)
🏢 CONVERSE PLACEMENT SERVICES INDIA PRIVATE
📍 India