30 Oct
|
Brainworks Business Solutions Private
|
Ahmedabad
30 Oct
Brainworks Business Solutions Private
Ahmedabad
We are seeking a dedicated Customer Relationship Executive to join our team in Gujarat. The ideal candidate will have a robust background in customer handling and telecalling, with a focus on providing exceptional service and support to our clients. As a Customer Relationship Executive, you will be responsible for managing customer interactions, addressing inquiries, and ensuring customer satisfaction through effective communication and follow-ups.
Key Responsibilities:
- Handle incoming customer calls and provide accurate information regarding services and products.
- Schedule service appointments and follow up with customers to ensure their needs are met.
- Gather customer feedback to improve service quality and address any concerns promptly.
- Resolve customer queries efficiently and maintain a positive relationship with clients.
- Document customer interactions and maintain accurate records in the system.
- Collaborate with team members to enhance customer service processes and improve overall customer experience.
Required Skills:
- Strong communication skills, both verbal and written.
- Proficiency in customer handling and telecalling techniques.
- Ability to manage multiple tasks and prioritize effectively.
- Excellent problem-solving skills and attention to detail.
- Experience in service appointment scheduling and query resolution.
If you are passionate about customer service and have the required experience, we encourage you to apply for this exciting opportunity to contribute to our team and help us enhance our customer relationships.
📌 Customer Relationship Executive (Ahmedabad)
🏢 Brainworks Business Solutions Private
📍 Ahmedabad