Company Description Aditya Birla Capital Ltd is a diversified financial services company headquartered in Mumbai, India, offering a range of solutions across lending, insurance, asset management, and advisory services. The organization focuses on helping individuals and businesses meet their financial goals through responsible and customer-centric products.

Aditya Birla

Capital is strongly committed to equal opportunity in employment and maintains a workplace free from discrimination and harassment. Diversity, Equity, and Inclusion are embedded in its recruitment practices, with hiring decisions based on business needs and candidates’ qualifications, skills, and experience. This creates an inclusive environment where team members can grow their careers and contribute meaningfully to the company’s success.

Role Description The Relationship Manager is a full time, on-site role based in Ujjain, responsible for managing and growing relationships with existing and prospective customers. This role involves understanding clients’ financial needs, recommending suitable products and services, and ensuring a high standard of customer satisfaction and retention.

The Relationship

Manager will conduct regular client meetings, respond to inquiries, follow up on leads, and support customers through the onboarding and documentation process. Daily tasks include coordinating with internal teams, tracking sales and service metrics,



and maintaining accurate records in line with company policies and regulatory requirements. The role also involves identifying cross-selling and up-selling opportunities while adhering to ethical practices and compliance guidelines.

Qualifications

- Strong customer relationship management skills, including active listening, empathy, and the ability to build long-term trust with diverse clients.
- Sales and business development abilities, with experience in identifying client needs, presenting solutions, and achieving targeted outcomes.
- Solid communication and interpersonal skills, including clear verbal and written communication and professional presentation abilities.
- Basic financial acumen and understanding of banking or financial services products; prior experience in financial services or insurance is an advantage.
- Organizational and documentation skills, with attention to detail, ability to manage multiple accounts, and maintain accurate records and reports.
- Comfort using digital tools and CRM or similar systems for tracking client interactions and performance metrics.
- Ability to work on-site in Ujjain, collaborate with local and regional teams, and manage responsibilities independently with minimal supervision.
- Bachelor’s degree in Business, Finance, Commerce, or a related field preferred; relevant certifications in financial services or sales are beneficial.

📌 Relationship Manager (Ujjain)
🏢 Aditya Birla Capital
📍 Ujjain