01 Nov
|
Elite HR Services
|
Chennai
01 Nov
Elite HR Services
Chennai
Job Description: Customer Relationship Executive (CRE) - Sales
Location : RA Puram, Chennai (WFO)
Salary : 18k - 25k + Attractive Incentives
Languages : Must speak Telugu, Kannada & Hindi
Experience : Min 2 Years
Notice : Immediate Joiners only!
Key Skills : Sales, CRM, & Relationship Management.
Job Purpose
We are looking for a result-oriented and multilingual Customer Relationship Executive to join our branch in RA Puram, Chennai . The primary focus of this role is to bridge the gap between high-quality customer service and proactive sales. You will be responsible for managing a diverse client portfolio, primarily across the South and North Indian regions, ensuring long-term retention while driving revenue through strategic relationship management and cross-selling.
Key Responsibilities
- Relationship Management : Serve as the primary point of contact for a designated portfolio of clients, ensuring high satisfaction and trust.
- Sales & Revenue Generation : Identify upselling and cross-selling opportunities during customer interactions to meet monthly revenue targets.
- Multilingual Support : Communicate fluently in Telugu, Kannada, and Hindi to assist regional customers and handle inquiries effectively.
- Conflict Resolution : Professionally handle customer grievances,
providing prompt solutions to maintain a positive brand image.
- Customer Documentation : Maintain accurate and up-to-date records of all customer interactions and sales activities in the CRM system.
- Operational Excellence : Work from the office to coordinate with internal teams (Sales, Finance, and Operations) to resolve complex client issues.
Required Qualifications & Skills
Requirement
Description
Experience
Minimum 2 Years of proven experience in Sales or CRM roles.
Education
Any Graduate (Bachelor’s degree preferred).
Languages
Fluent in Telugu, Kannada, and Hindi (Written & Verbal).
Sales Skills
Strong negotiation, persuasion, and closing skills.
Soft Skills
Excellent active listening, empathy, and professional telephone etiquette.
Work Environment & Compensation
- Designation : Customer Relationship Executive
- Salary : ₹18,000 - ₹25,000 per month (Fixed).
- Incentives : Performance-based monthly incentives on top of the fixed salary.
- Notice Period :Immediate Joiners preferred.**:
- Working Mode :Work from Office** (Full time).
Pay: ₹9,811.65 - ₹30,567.43 per month
Work Location: In person
📌 Customer Relationship Executive (Cre) - Sales (Chennai)
🏢 Elite HR Services
📍 Chennai