About VIkatan : Vikatan is a leading media and publishing brand with a rich legacy of delivering trusted journalism and engaging content. As we expand our digital subscription business, we are looking for a result-oriented sales skilled to drive subscriber acquisition, renewals, and revenue growth.

Role Overview : The Sales Specialist – Digital Subscriptions will be responsible for converting prospective customers into paid subscribers, re-engaging expired subscribers, and increasing subscription revenue through consultative selling, telephone outreach, and WhatsApp-based engagement.

Key Responsibilities

Convert inbound leads and prospective customers into paid digital subscribers.

Follow up on abandoned subscription journeys and recover potential sales.

Drive renewals and win-back campaigns for expired subscribers.

Upsell and cross-sell digital magazines, subscription plans, and bundles.

Conduct outbound sales activities and explore referral, institutional,



and community-based opportunities.

Engage customers through telephone calls, WhatsApp Business, and other digital channels.

Maintain accurate customer interactions, sales pipelines, and follow-ups in CRM.

Track sales performance, conversion rates, and revenue targets.

Share customer feedback and insights with the Product, Marketing, and Customer Support teams.

Requirements:

- Bachelor's degree in any discipline.
- 3–6 years of experience in digital subscription sales or ecommerce.
- Proven track record of achieving sales targets and generating revenue.
- Strong communication skills in Tamil and English .
- Working knowledge of CRM tools, MS Excel, and WhatsApp Business.
- Experience in media, publishing, OTT, EdTech, or subscription-based businesses will be an advantage.

📌 Ecommerce and Digital Sales Specialist (Chennai)
🏢 Vikatan
📍 Chennai