01 Nov
|
Gratitude
|
Chennai
Spanish Customer Service – Spanish Language Expert
Position: Spanish Customer Service
Location: Chennai / Mumbai / Bangalore
Experience: 3–6 Years
Qualification: Graduation is compulsory
Language: Spanish B2 proficiency required
Job Description
TCS is hiring candidates with B2-level Spanish language proficiency to support customer service and finance-related operations. The role involves handling customer queries and emails in Spanish and English, coordinating with Spanish-speaking clients, and supporting invoice and purchase order-related activities.
For the Mumbai location , candidates with strong Spanish and English communication skills can be considered; finance/accounting knowledge is not mandatory.
Key Responsibilities
- Handle emails and customer queries in Spanish and English .
- Translate, interpret, and respond to queries from Spanish-speaking clients.
- Provide customer support and maintain effective communication with clients and stakeholders.
- Support invoice processing and approval-related activities.
- Coordinate with AP, AR, and R2R teams for required approvals and issue resolution.
- Examine and resolve purchase order-related issues by coordinating with business stakeholders.
- Support finance and accounting operations involving Spanish-speaking clients.
- Maintain accurate documentation and follow process requirements.
Required Skills
- B2-level Spanish language proficiency – Mandatory
- Good written and verbal communication skills in Spanish and English .
- Ability to translate, interpret, and handle Spanish-speaking customer inquiries.
- Good MS Office skills.
- Strong customer service and stakeholder coordination skills.
Good to Have
- Finance & Accounting background.
- Knowledge of:
- Accounts Payable (AP)
- Accounts Receivable (AR)
- Record to Report (R2R)
- General Ledger
- Journal Entries
- Reconciliation
- Fixed Assets
- Oracle exposure is an added advantage.
Note: AR and R2R experience is preferred, not mandatory . Candidates with strong Spanish language skills can be processed even without AR/R2R experience.
Candidate Eligibility
- Graduation is compulsory.
- B2 Spanish proficiency is mandatory.
- "Spanish" must be clearly mentioned on the candidate's CV.
- Candidates outside Bangalore/Chennai should be asked about their willingness to relocate , especially to Bangalore , as the Bangalore requirement is urgent.
- For Mumbai, solid Spanish + English communication is the primary requirement; finance knowledge is not mandatory
- Ex-TCS employees are not eligible to apply.
- PAN and Date of Birth (DOB) are mandatory for profile creation.
📌 OHL Spanish Customer Service-Mumbai Chennai & Bangalore
🏢 Gratitude
📍 Chennai