Job Description
Operation Support Executive Summary 2coms Consulting Pvt Ltd is currently seeking a motivated individual to join our team as an Operation Support Executive for a prominent client based in Pune. This role is ideal for candidates with a graduate degree, whether they are fresh graduates or possess prior experience in customer support. The position focuses on delivering high-quality assistance through solid communication and analytical abilities, requiring the successful candidate to be fully available for on-site work and adaptable to a structured schedule. Responsibilities
• Provide comprehensive support and assistance to customers, ensuring high satisfaction levels.
• Utilize strong problem-solving capabilities to address and resolve client inquiries efficiently.
• Maintain clear and professional communication in both English and Hindi.
• Adhere to the designated work schedule, which includes rotational shifts and a six-day workweek.




• Perform all duties on-site at the Pune office location as required. Requirements
• Possess a graduation degree in any discipline.
• Demonstrate excellent verbal and written communication skills in both English and Hindi.
• Exhibit robust problem-solving aptitude and the ability to handle complex situations.
• Show flexibility and willingness to work from the office premises.
• Be available for day shifts with rotational off days. Benefits
• Competitive salary package comprising a Night Shift Allowance (NTH) of 17,000 and a Variable Pay (VP) of 4,000.
• Standard

working hours
from 9:00 AM to 6:00 PM.
• Work schedule spanning Monday through Saturday.
• In office work environment with a virtual interview process.

📌 Customer Service Executive- Pune (India)
🏢 2COMs
📍 India