Job Description

:

Import Logistics Management

- Monitor and update import shipment trackers with real-time ETA changes.
- Maintain critical shipment visibility and provide timely status updates to stakeholders.
- Coordinate inbound shipments with freight forwarders, customs brokers, shipping lines, airlines, transporters, bonded warehouses, and 3PL warehouses.

Documentation & Compliance

- Manage SAP import documentation processes and ensure accuracy of shipment records.
- Download, review, and distribute shipping documents to relevant stakeholders.
- Coordinate with origin teams for obtaining missing documents and correcting discrepancies.
- Support customs clearance by ensuring timely submission of import documentation.
- Liaise with Regulatory, Trade Compliance, Customs, and PGA authorities to resolve shipment-related issues.

Customer Service & Stakeholder Coordination





- Act as a single point of contact for shipment status updates.
- Participate in daily operational review calls with freight forwarders and customs brokers.
- Collaborate with Sales, Planning, Customer Service, and Procurement teams to meet business delivery requirements.
- Escalate critical operational risks and delays proactively.
Exemption Type Exempt (Salaried) Job Requirements

Experience and Qualifications

- 3-6 years of experience in Import Operations, SAP, Freight Forwarding, Logistics & Supply Chain
- Post Graduation preferably in Supply Chain or Logistics by a licensed educational institution
- High standard of computer literacy with Microsoft Office applications and relevant transport management applications.

📌 Senior Executive – Import Logistics & Customer Service (India)
🏢 BDP International
📍 India