01 Nov
|
TRIGENT SOFTWARE PRIVATE
|
India
01 Nov
TRIGENT SOFTWARE PRIVATE
India
Provide L2 support for Mac and Mobility environments.
Troubleshoot device, routing, and configuration issues.
Manage Intune-based device administration.
Perform log analysis using Splunk.
Support patching, policy implementation, and configuration updates.
Handle critical incident escalations from L1/L2 teams.
Coordinate with service providers for issue resolution.
Monitor system availability and performance.
Maintain documentation, SOPs, and incident records.
Ensure ticket updates and SLA compliance through Service Now.
📌 MSWTPU_Consultant (India)
🏢 TRIGENT SOFTWARE PRIVATE
📍 India