As a Ground Staff Customer Service and Ticket Counter staff, you will play a crucial role in ensuring exceptional customer service and operational efficiency.
Your responsibilities will include:
Greeting and assisting passengers at the ticket counter
Processing ticket sales and reservations accurately and efficiently
Handling customer inquiries, complaints, and requests professionally
Ensuring compliance with airport and airline regulations and policies
Assisting passengers with check-in, boarding, and baggage processes
Coordinating with airport and airline staff for timely flight departures
Maintaining a clean and organized ticket counter and work area
Providing support to passengers with special needs
Handling cash and credit transactions responsibly




Assisting with any other assigned duties by the supervisor or manager To qualify for this role, you should have:
High school diploma or equivalent
Previous customer service experience preferred
Excellent communication and interpersonal skills
Ability to work in a rapid-paced environment
Basic computer skills
Flexibility to work weekends, holidays, and lift to 50 pounds If you are passionate about providing exceptional customer service and seek growth opportunities in the airport and airline industry, we welcome you to apply for this exciting opportunity. Competitive salary, benefits, and a energetic work environment await you.

📌 Airport/airline Ground Staff Customer Service And Ticketing Thiruvananthapuram (India)
🏢 Millennium Global Services
📍 India