We're Hiring | Motor Claims Advisor – UK

Location: Turbhe, Navi Mumbai

Shift: Rotational Shifts (24x7 UK Operations)

Week Offs: Rotational Week Offs

Work from Home: Eligible for 2 days/week WFH after completion of 3 months from DOJ

Have hands-on experience in International Motor Claims? We're looking for you!

Join our Claims team and support Otto's UK operations by handling FNOL calls, investigating motor accidents, assessing liability, and helping reduce claims costs through timely intervention.

What You'll Be Doing:
Handling First Notification of Loss (FNOL) calls from UK drivers
Capturing accurate accident details and claim information
Reviewing CCTV/Dashcam footage to support investigations
Conducting initial liability assessments
Contacting third parties to support claims intervention
Maintaining accurate claims records and ensuring timely follow-ups
Supporting claims administration and meeting service standards

What We're Looking For:
Hands-on experience in International Motor Insurance Claims
Previous experience handling FNOL and initial liability assessments
Excellent English communication skills
Robust investigation, analytical, and decision-making skills




Positive attention to detail and the ability to work under pressure
Knowledge of intervention claims, credit hire, or motor recoveries is an advantage

Key – Please Read Before Applying

This role requires relevant experience in International Motor Claims, preferably UK Motor Claims, with hands-on FNOL exposure.

Candidates with experience limited to Mediclaim/Health Insurance, Property Claims, or other non-motor insurance processes will not be considered.

If you have the right experience, we'd love to hear from you. Apply now!

Pay: Up to ₹750,000.00 per year

Benefits:
Health insurance
Leave encashment
Life insurance
Paid sick time
Provident Fund

Ability to commute/relocate:
Vashi, Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Experience:
International Motor Claims: 1 year (Required)
FNOL for International motor insurance claims: 1 year (Required)

Shift availability:
Day Shift (Required)
Night Shift (Required)
Overnight Shift (Required)

Work Location: In person

📌 Motor Claims Advisor – Uk Process Vashi (India)
🏢 Infiglobal Techlogix
📍 India