31 Oct
|
Penguin Trading
|
India
31 Oct
Penguin Trading
India
Roles and Responsibilities
Provide customer support through phone calls, emails, and chats to resolve their queries and concerns.
Handle customer complaints and feedback in a qualified manner to ensure high levels of satisfaction.
Assist customers with product information, orders, returns, exchanges, and other related issues.
Maintain accurate records of customer interactions using CRM software.
Collaborate with internal teams to resolve complex issues or escalate matters when necessary.
📌 Customer Care Executive Kolkata (India)
🏢 Penguin Trading
📍 India