Technical Support Engineer Pune (India)

Technical Support Engineer Pune (India)

31 Oct
|
Pi Square Technologies
|
India

31 Oct

Pi Square Technologies

India

Role & responsibilities

Must have Valuable communication with International exp

Provide technical support to US-based customers over voice calls and troubleshoot technical issues.

Handle issues related to MS Outlook, SharePoint, Active Directory and password resets.

Log, update and track incidents using ServiceNow/ticketing tools and follow escalation procedures.

Excellent English communication skills and International Voice/Technical Support experience are mandatory.

Hands-on experience with ServiceNow or any ticketing tool is mandatory.

📌 Technical Support Engineer Pune (India)
🏢 Pi Square Technologies
📍 India

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