Job Summary

We are looking for a dedicated and customer-focused Minimum 06 Months of Exp in International Chat Process Executive to handle customer queries through online chat platforms. The candidate will provide prompt and accurate responses, ensure customer satisfaction, and maintain skilled communication with international clients.

Key Responsibilities
Handle customer queries via live chat in a professional and timely manner.
Provide accurate information about products, services, and policies.
Resolve customer issues, complaints, and requests efficiently.
Maintain high customer satisfaction and quality standards.
Escalate complex issues to the appropriate team when necessary.
Maintain proper documentation of customer interactions.
Follow company policies, procedures, and quality guidelines.
Meet daily productivity and performance targets.

NOTE: *Freshers and candidates from Healthcare, Content Moderation,



or Domestic processes are not eligible for this role.

Required Skills
Excellent written communication skills in English.
Valuable typing speed and accuracy.
Solid problem-solving and customer service skills.
Ability to handle multiple chats simultaneously.
Basic computer knowledge and familiarity with chat tools/CRM software.
Ability to work in night shifts or night rotational shifts.
Need to carry Two hard copies of resume and mention HR Zaid

Qualification
Any Graduate / Undergraduate (depending on company requirements).
Experienced candidates can apply.

Preferred Skills
Experience in BPO / Customer Support / Chat Process.
Good interpersonal and time management skills.

Salary & Benefits
Competitive salary package
Incentives based on performance
Cab facility (2 way)

📌 Walk In Drive Chat Process Hyderabad (India)
🏢 Tech Mahindra
📍 India