We are seeking an International Voice Associate to join our dynamic team in Karnataka. The ideal candidate will have a strong background in international voice processes and will be responsible for providing exceptional customer service to our global clientele. This role requires excellent communication skills, a customer-centric approach, and the ability to handle diverse customer inquiries effectively. Key Responsibilities: - Engage with customers through various communication channels, ensuring a high level of service and satisfaction. - Handle inbound and outbound calls, addressing customer queries and providing solutions in a timely manner. - Collaborate with team members to improve service delivery and customer experience. - Maintain accurate records of customer interactions and transactions.



- Participate in training sessions to enhance product knowledge and service skills. Required Skills: - Proven experience in international voice processes. - Solid verbal communication skills in English. - Ability to work in a fast-paced workplace and manage multiple tasks. - Customer-focused mindset with a passion for delivering quality service. - Basic computer skills and familiarity with CRM systems. If you are looking to advance your career in a vibrant and supportive setting, we encourage you to apply for this exciting opportunity as an International Voice Associate.

This job is provided by Shine.com

📌 International Voice Associate Bengaluru (India)
🏢 Lyros Technologies -CMMI Level 3
📍 India