31 Oct
|
Harshnad International
|
India
31 Oct
Harshnad International
India
Job Title: Receptionist cum Telecaller
Salary Range: 15,000–25,000/month
Educational Qualification: Minimum 12th pass, preferred graduate.
Experience: 2+ years in the service-based industry, preferably with telecalling experience.
Key Responsibilities:
Reception Duties:
Client Greeting and Handling:
Greet visitors and clients warmly.
Direct them to the relevant department or staff member.
Call Management:
Handle incoming calls and transfer to appropriate departments.
Maintain a qualified tone and resolve general inquiries.
Scheduling and Coordination:
Manage meeting room bookings and schedules.
Coordinate with the HR or management for interviews or client meetings.
Record Maintenance:
Maintain a visitor logbook and monitor office entries.
Update and manage records of inquiries and feedback.
Telecalling Duties:
Lead Follow-Ups:
Call prospective leads, explain services,
and schedule appointments.
Follow up with clients and ensure a seamless onboarding experience.
Sales Assistance:
• Pitch basic services to interested clients when the sales team is unavailable.
Data Management:
• Update CRM with call logs, feedback, and lead status.
Key Qualities Required:
Fluent in English, Hindi, and Gujarati.
Robust communication and interpersonal skills.
Ability to multitask (reception and telecalling).
Skilled appearance and demeanor.
Proficiency in MS Office and basic CRM software.
A proactive attitude to engage with clients and staff.
Next Step (Mandatory): Complete this Pre-Screen Test within 48 hours:
Applications without this test will not be considered.
📌 Reception/admin/customer Service Ahmedabad (India)
🏢 Harshnad International
📍 India