Job Summary
We are looking for a responsible and target-oriented Collection Executive to manage outstanding payments, follow up with customers, and ensure timely recovery of dues. The candidate should have good communication, negotiation, and problem-solving skills.
Key Responsibilities
- Contact customers through phone calls, emails, and messages for payment follow-ups.
- Follow up on outstanding invoices and overdue payments.
- Ensure timely collection of payments as per company policies.
- Maintain accurate records of customer payments and collection activities.
- Resolve customer queries related to outstanding balances and payments.
- Coordinate with the sales and accounts departments regarding pending payments.
- Send payment reminders and statements to customers.
- Meet daily, weekly, and monthly collection targets.
- Prepare collection reports and submit them to the reporting manager.
- Escalate long-pending or disputed accounts to management.
Required Skills
- Positive communication and convincing skills.
- Basic knowledge of MS Excel and computer operations.
- Strong follow-up and negotiation skills.
- Ability to achieve collection targets.
- Customer relationship management.
- Good problem-solving and time-management skills.
Educational Qualification
- Minimum 12th Pass / Graduate in any stream.
- Basic accounting knowledge will be an advantage.
Pay: ₹20,000.00 - ₹22,000.00 per month
Benefits:
- Leave encashment
- Provident Fund
Work Location: In person
📌 Collection Executive (Surat)
🏢 ENCLER
📍 Surat