Job Information : Date Opened

04/09/2026

Job Type

Permanent

RSD NO

13148

Industry

IT Services

City

Chennai

State/Province

Tamil Nadu

Country

India

Zip/Postal Code

600001

Job Title : NOC Engineer - Job Description :

- Monitor network infrastructure including routers, switches, servers, and firewalls using monitoring tools

- Ensure network availability, performance, and stability through proactive monitoring

- Track performance metrics such as latency, packet loss, and bandwidth utilization :

- Detect, analyze, and respond to network incidents and service disruptions :

- Perform L1 troubleshooting for connectivity, routing, DNS, and server issues

- Escalate complex issues to senior engineers or relevant teams :

- Manage alerts and events, resolve network alarms and service degradation :

- Create and track incidents using ITSM tools , ensuring SLA compliance

- Assist in network maintenance , patching, upgrades, and health checks

- Support change management and maintain configuration documentation





- Monitor for security threats and unusual network activity :

- Maintain network documentation, reports, and RCA for major incidents :

- Coordinate with internal teams, vendors, and service providers during incidents - Required Skills :

- Strong knowledge of networking concepts (TCP/IP, DNS, routing, switching) :

- Experience with network monitoring tools and ITSM systems :

- Positive troubleshooting and incident management skills :

- Understanding of network security fundamentals :

- Robust analytical and communication skills - Responsibilities & Expectations :

- Ensure high availability and performance of network services :

- Maintain accurate documentation and reporting

- Provide timely communication during incidents

- Ability to work in shift-based/24x7 environments **- Indium do not solicit or accept any form of fees or payment at any stage of the hiring process.

📌 IT Executive (Chennai)
🏢 Indium software
📍 Chennai