A Field Collection Officer is responsible for visiting clients to secure overdue payments, negotiating payment arrangements, and maintaining accurate, real-time records of collections. This role requires frequent travel to client locations, acting as a company representative, and ensuring compliance with financial policies.

Key Responsibilities

- Field Visits & Collection : Visiting clients in person to recover outstanding payments and, in some cases, repossess assets or secure loan documentation.
- Negotiation : Negotiating repayment schedules and payment terms with debtors.
- Documentation & Reporting : Maintaining detailed records of all transactions, visits, and communications. Providing daily/weekly reports to management regarding collection status.
- Compliance & Risk : Ensuring all activities comply with company policies and legal regulations. Identifying and escalating high-risk accounts.
- Customer Service : Addressing client concerns and resolving billing discrepancies in a skilled,



courteous manner.

Qualifications & Requirements

- Experience : Proven experience in field collections, debt recovery, or customer service.
- Education : High school diploma or equivalent is required, though a bachelor's degree in finance or business is often preferred.
- Skills : Strong negotiation, communication, and interpersonal skills.
- Logistics : Valid driver’s license, a clean background/credit check, and reliable transportation.

Common Performance Metrics

- Percentage of target collection achieved.
- Reduction in delinquent accounts
- Accuracy of, and speed in, reporting.

Other Benefits

- Fuel Expense as per criteria
- Incentives as per performance.

Job Types : Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Field Executive (Bhopal)
🏢 Aryan Associates
📍 Bhopal