Logistics Executive - Last Mile Operations

Company : CORDRILA Infrastructure Pvt. Ltd. Location : Aluva & Angamaly Region Department : Operations - Last Mile Delivery

Role Overview

The Logistics Executive - Last Mile Operations is responsible for coordinating daily delivery operations, managing delivery partners (bike & van), ensuring timely dispatch, and maintaining service quality standards. This role is critical in ensuring smooth last-mile execution and customer satisfaction.

Key Responsibilities

Operations Management

- Coordinate daily last-mile delivery operations :

- Assign delivery routes to bike and van delivery executives :

- Monitor delivery progress and ensure on-time completion :

- Handle dispatch planning and route allocation

- Ensure proper load planning and vehicle utilization

- Maintain delivery schedules and timelines

Delivery Team Management

- Supervise bike and van delivery partners :

- Track attendance and shift allocation

- Resolve field-level delivery issues

- Provide instructions and operational guidance

- Ensure discipline and productivity of delivery staff

- Support recruitment and onboarding of new delivery partners

Reporting & Documentation

- Maintain daily delivery reports :

- Track completed, pending, and failed deliveries

- Maintain records of fuel usage and vehicle movement

- Update MIS and operational dashboards

- Prepare daily, weekly, and monthly reports

- Maintain delivery proof and documentation

Route & Performance Optimization





- Optimize delivery routes to reduce time and cost
- Monitor delivery performance metrics
- Reduce delivery delays and failures
- Improve turnaround time (TAT)
- Support planning for new delivery zones

Customer & Client Coordination

- Coordinate with clients regarding dispatch requirements
- Handle delivery-related escalations
- Ensure customer satisfaction standards
- Maintain communication with warehouse teams

Skills Required :

- Strong coordination skills
- Route planning knowledge
- Team management ability
- Problem-solving mindset
- Basic Excel & reporting skills
- Good communication skills
- Ability to work under pressure

Technical Skills

- MS Excel (Basic to Intermediate)
- Google Sheets

Working Conditions

- Field + Office Based Role
- Rotational shifts if required
- Weekend availability may be needed
- Fast-paced logistics environment

Key Performance Indicators (KPIs)

- On-time delivery rate
- Delivery completion percentage
- Route efficiency
- Delivery partner productivity
- Failed delivery rate
- Daily dispatch accuracy

Reporting To

Operations Manager / Hub Manager

Optional Additional Roles (Recommended for Growth)

You may later create:

- Senior Logistics Executive :

- Hub Supervisor :

- Fleet Coordinator :

- Dispatch Controller

These are natural growth paths for your CORDRILA last-mile operations .

Job Types : Full time, Fresher

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits :

- Flexible schedule

Work Location: In person

📌 Logistics Executive (Aluva)
🏢 Cordrila Infrastrucuture
📍 Aluva