Job Title : Duty Manager

Location : Cocoon Hotel, Magarpatta - Pune

Industry : Hospitality / Hotel Industry

Job Summary

Key Responsibilities

- Manage daily hotel operations during assigned shifts
- Ensure high standards of guest service and satisfaction
- Handle guest complaints and resolve issues professionally
- Coordinate with Front Office, Housekeeping, F&B;, and other departments
- Monitor staff performance and maintain discipline
- Ensure smooth check-in and check-out procedures
- Maintain hotel policies, SOPs, and service standards
- Prepare shift reports and operational updates
- Handle emergency situations efficiently when required

Requirements :

- Bachelor’s degree or diploma in Hospitality Management preferred




- Minimum 4-8 years of hotel industry experience
- Prior experience in Front Office or Duty Management preferred
- Strong communication and leadership skills
- Good problem-solving and guest-handling abilities
- Flexible to work in shifts

Salary 25,000 to 40,000

Joining

Immediate joiners preferred

Contact Details

Phone: (phone hidden)

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits :

- Commuter assistance
- Adaptable schedule
- Food provided
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Duty Manager (Pune)
🏢 Cocoon Hotel
📍 Pune