Job Description (JD) - Sales Manager (Air Freight) Location : Chennai Industry : Freight Forwarding (FF) / Logistics Experience : Minimum 5 Years

Position Summary

Key ResponsibilitiesBusiness Development & Sales

- Identify and acquire new customers for international and domestic air freight services.
- Develop and implement sales strategies to achieve revenue and volume targets.
- Generate leads through market research, networking, referrals, and industry contacts.
- Conduct client meetings, presentations, and negotiations to secure recent business.
- Prepare and submit competitive freight quotations and proposals.

Customer Relationship Management

- Build and maintain strong relationships with existing and prospective customers.
- Understand customer logistics requirements and provide customized solutions.
- Ensure high customer satisfaction and retention through proactive account management.
- Resolve customer concerns and coordinate with operations teams for service delivery.

Market & Trade Development

- Monitor market trends, competitor activities, and pricing strategies.
- Identify opportunities in key trade lanes and industry sectors.
- Collaborate with overseas agents and carrier partners to develop business opportunities.

Coordination & Operations Support

- Work closely with operations, customer service, and pricing teams to ensure smooth shipment execution.
- Coordinate with airlines, vendors, and overseas partners when required.




- Ensure compliance with company policies and industry regulations.

Reporting & Performance Management

- Maintain accurate sales pipeline and CRM records.
- Prepare weekly and monthly sales reports.
- Track sales KPIs, revenue growth, gross profit, and customer acquisition metrics.
- Achieve assigned sales targets and profitability objectives.

Required Qualifications

- Bachelor's degree in Business, Logistics, Supply Chain, Marketing, or related field.
- Minimum 5 years of experience in Air Freight Sales within a Freight Forwarding/Logistics company.
- Strong knowledge of international air freight operations, Incoterms, and supply chain solutions.
- Existing customer network in the Chennai market is preferred.
- Excellent communication, negotiation, and presentation skills.
- Proficiency in MS Office and CRM systems.

Preferred Skills

- Strong relationships with exporters, importers, and logistics decision-makers.
- Ability to work independently and achieve aggressive sales targets.
- Commercial acumen and pricing knowledge.
- Team management and leadership capabilities.

Key Performance Indicators (KPIs)

- New customer acquisition.
- Revenue and gross profit achievement.
- Air freight shipment volume growth.
- Customer retention rate.
- Sales pipeline conversion ratio.

Reporting To : Branch Manager / Regional Sales Head - Freight Forwarding & Logistics.

Pay: ₹20,352.43 - ₹60,939.68 per month

Benefits :

- Health insurance

Work Location: In person

📌 Sales Manager - Air Freight (Chetpet)
🏢 Transmarine Cargo Services
📍 Chetpet