Designation : In-Charge - Wellness Center Department : Health & Wellness Roles, Responsibilities & Authorities

1. Lead and upgrade alternative wellness therapies including Panchakarma, Ayurveda, Naturopathy, Aromatherapy, and specialized treatments such as Foot Reflexology, Abhyanga, Shirodhara, Kativasti/Pichu, Navarakizhi, Elakizhi, Pizhichil, Udwarthana, and other Ayurvedic therapies.

2. Oversee all wellness operations of the resort, including planning and implementation of customized fitness charts and exercise programs for in-house guests and members based on their physical condition and medical requirements.

3. Develop, implement, and monitor wellness and service standards; conduct daily team communication meetings; manage staff welfare; analyze hygiene performance; and conduct annual performance appraisals, ensuring strict adherence to international standards of cleanliness and hygiene.

4. Promote recreational and wellness facilities in coordination with the Marketing and PR departments, and coordinate procurement of supplies and products in liaison with the Purchase department.

5. Prepare and execute monthly business plans in coordination with senior management, including identification of key resources, timelines, milestones, budgets, and cost estimates.

6. Ensure proper usage of operational systems (MICROS/POS), accurate processing of guest accounts, billing accuracy, and maintenance of complete and accurate records and documentation. Conduct regular operational reviews and staff appraisals.

7. Ensure availability, maintenance,



and functionality of all life-saving equipment; prepare and revise weekly duty schedules as per operational requirements; and ensure facilities operate efficiently to achieve maximum revenue and profitability.

8. Oversee maintenance of therapy and fitness equipment; conduct regular safety and security checks; and implement energy conservation and sustainability practices across the resort.

9. Coordinate with Housekeeping to resolve operational issues and actively participate in HOD meetings conducted by HR / General Manager, as well as inter-departmental meetings with outlet managers to ensure smooth and effective resort operations.

Client Servicing & Team Management

1. Ensure high levels of customer satisfaction by effectively implementing company policies and procedures; interact with clients; handle guest requests; and manage service delivery for both national and international guests.

2. Conduct and supervise flexibility training, muscle endurance programs, Swiss ball exercises, cardiovascular training, and strength-training sessions for resort guests.

3. Recruit, train, schedule, and manage staff in accordance with company standards and SOPs, ensuring punctuality, proper grooming, uniform compliance, and qualified conduct.

Contact Information

Pulastya Wellness Resort Phone : (phone hidden)

Job Types : Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits :

- Food provided
- Health insurance
- Provident Fund

Work Location: In person

📌 In-charge - Wellness Center (Bhagwanpur)
🏢 natural herbs formulation
📍 Bhagwanpur