Key Responsibilities

- Guest reception : Welcomes guests warmly and creates a positive first impression.
- Check-in and check-out : Handles room bookings, registrations, and payments.
- Guest assistance : Provides information about hotel services, local attractions, and amenities.
- Handling complaints : Resolves guest issues quickly and professionally.
- Coordination : Works with housekeeping, maintenance, and other departments to meet guest needs.

Skills Required

- Excellent communication and customer service skills
- Professional appearance and behavior
- Ability to multitask and stay organized
- Problem-solving and conflict resolution skills
- Basic knowledge of hotel management software

Role Importance

The front desk receptionist plays a crucial role in guest satisfaction, as they are the face of the hotel and significantly influence the overall guest experience.

Job Types : Full-time, Fresher, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Perks :

- Cell phone reimbursement
- Food provided
- Internet reimbursement
- Leave encashment

Work Location: In person

📌 Front Desk Receptionist (Nungambakkam)
🏢 Park Avenue Hotel
📍 Nungambakkam