Job Title: Customer Care Executive - International Process

Location : Mansarovar, Jaipur Organization : Reputed Multinational Company Compensation : ₹27,000 - ₹34,000 CTC + Performance-Based Rewards + Transportation Support Shift Timing : Rotational / Night Shift Work Schedule : 5.5 Days a Week

About the Role

Key Responsibilities

- Attend and manage customer interactions through voice support channels.
- Assist customers with service-related concerns, account information, transactions, and general inquiries.
- Deliver prompt and accurate solutions while maintaining service quality standards.
- Record and update customer information and interaction details in the system.
- Follow company policies and operational guidelines during every customer interaction.
- Achieve individual and team performance targets related to quality, productivity, and customer satisfaction.
- Build positive customer relationships through professional and courteous communication.
- Undergraduate or Graduate from any discipline.




- Minimum 6 months of experience in an International Customer Service / Voice Support environment preferred.
- Freshers with exceptional spoken English and strong interpersonal skills may also apply.
- Willingness to work in rotational and night shifts.
- Robust listening, communication, and problem-resolution abilities.

Hiring Process

- Initial Screening Round
- Client / Operations Discussion

Employee Benefits

- Shift-related allowances as per company policy.
- Transportation support for eligible employees.
- Statutory benefits including PF, ESI, and other applicable benefits.
- Structured career progression opportunities.
- Exposure to global customer service operations and international work culture.

Pay: ₹27,000.00 - ₹34,000.00 per month

Benefits :

- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Customer Care Executive (Jaipur)
🏢 Magpie
📍 Jaipur