02 Nov
|
Hoora Technologies
|
Nagpur
02 Nov
Hoora Technologies
Nagpur
Job Title: Customer Support Executive (CSE)
Experience : 0-1 Year (Freshers welcome) Location : Nagpur, Maharashtra (In office) Company : Hoora Technologies Pvt. Ltd. Joining : Immediate preferred
Role Overview : We are looking for a Customer Support Executive who can handle customer queries efficiently while ensuring a positive and professional customer experience. This role is ideal for fresh graduates or early professionals eager to build a career in customer service within a fast-growing technology company.
Key Responsibilities :
- Provide accurate information and timely solutions to customer issues
- Maintain proper documentation of customer interactions in CRM systems
- Ensure customer satisfaction through effective communication and follow-ups
- Coordinate with internal teams when required for issue resolution
Required Skills & Experience :
- Strong verbal and written communication skills
- Good interpersonal and problem-solving abilities
- Basic computer knowledge; CRM exposure is a plus
- Positive attitude and customer-oriented mindset
- Must own a personal laptop
Additional Requirements :
- Laptop and mobile phone (mandatory)
- Willingness to work in shifts
- Fluency in English, Hindi, and Marathi (additional languages are a plus)
Job Types : Full-time, Permanent, Fresher
Pay: ₹10,000.00 - ₹12,000.00 per month
Ability to commute/relocate:
- Nagpur, Maharashtra: Reliably commute or willing to relocate with an employer-provided relocation package (required)
Application Question(s):
- Are you a fresher or experienced?
- If experienced then what is your Current CTC?
- What is your Expected CTC?
- If experienced then what is your Notice Period?
Location :
- Nagpur, Maharashtra (required)
Work Location: In person
📌 Customer Support Executive (Cse) (Nagpur)
🏢 Hoora Technologies
📍 Nagpur